FAQ
What is the minimum order quantity?
The minimum order is one pallet per SKU.
Do you have U.S. warehouses?
Yes. We maintains inventory at two regional U.S. warehouse locations - one in Calhoun GA and another in San Diego CA, to support fast replenishment and pallet-level wholesale distribution across the country.
What are your lead times?
Typical processing time is 2-6 business days. Lead times may vary based on inventory availability and order volume.
Can you provide white-label packaging?
Yes. White-label packaging is available as a standard option.
Can you provide private-label packaging?
Yes. We offer private-label programs for distributors and retailers.
We can apply your brand labels to pallet tags, product barcodes, and documents upon request.
The minimum order is 1 container.
Typical lead time: about 90 days depending on customization requirements.
Do you offer products with customized sizes to meet customer specifications?
Yes. Custom sizes can be produced with a minimum order of 1 container.
Typical lead time is around 90 days depending on specifications and production capacity.
Can you supply high-volume container orders annually??
Absolutely.
We welcome long-term container programs and can customize production schedules to meet your yearly demand.
The minimum order for comtainer shipments is 1 container.
Typical lead time is approximately 45 days for white-label and 90 days for private-label, depending on production load and order volume.
Do you offer mixed-SKU pallets?
No, we do not offer mixed-SKU pallets.
What is included in pallet packaging?
Each pallet contains 25 countertops and includes export-grade protective packaging:
Each countertop is individually wrapped
U-shape cardboard corner protectors installed at both ends
Pallet is strapped, banded, and shrink-wrapped
Reinforced pallet base for forklift loading
This is appropriate for handling during domestic LTL shipments as well as international freight.
All lead times provided are estimates and may vary based on order volume, schedules, and transportation conditions