FAQ
What is the minimum order quantity?
The minimum order is one pallet for each SKU.
Do you have U.S. warehouses??
Yes. We maintains inventory in our two regional U.S. warehouse locations, one at Calhoun GA and another one at San Diego CA, to support fast replenishment and pallet-level wholesale distribution across the country.
Can you provide white-label or private-label packaging?
Yes. We offer white-label as standard. We also offer private-label options for distributors and retailers.
We can apply your brand labels to pallet tags, product barcodes, and documents upon request.
Custom packaging programs are available for container-volume customers.
Can you supply high-volume container orders annually??
Absolutely.
Our manufacturing partners at Hoang Thong operate industrial-scale production with the capacity to support large annual volume programs for distributors, retailers, and national builders.
We welcome long-term container commitments and can customize production plans to meet your yearly demand.
What is included in pallet packaging?
Every pallet is packed using export-grade protection standards:
Each countertop is individually wrapped
U-shape cardboard corner protectors installed at both ends
Full pallet strapped, banded, and shrink-wrapped
Reinforced pallet base for safe forklift loading
Pallet label with SKU, dimensions, and weight
This ensures safe handling during domestic LTL shipping or overseas freight.
Do you offer technical specifications or cut sheets?
Yes. We provide detailed product specification sheets for all HEACMARK SKUs, including:
Dimensions
Wood species
Construction details
Packaging information
Pallet weight and size
Specs can be downloaded directly or included with your quote.